Go to evisa.gov.vn, open Search ("Check application status and download e-Visa") and enter your e-Visa app no., the email you applied with and your date of birth. When the status reads Acceptance, the page shows your visa number and entry dates, plus a "Get e-Visa" button that downloads the PDF.
That's the whole method, and any other way to check Vietnam visa status online either leads back to that page or isn't run by Vietnam Immigration. If you haven't applied yet, start with how the application works from start to finish.
Where to Check: One Site, Two Addresses
Vietnam's eVisa system runs on two addresses that lead to the same place: evisa.gov.vn and thithucdientu.gov.vn, its Vietnamese-language alias. The Immigration Department, part of the Ministry of Public Security, moved to them at 8 a.m. Vietnam time on November 11, 2024, and its notice tells applicants to use the new addresses "to submit your application and check the results."
The old address, evisa.xuatnhapcanh.gov.vn, still turns up in older guides and forum posts. Today it shows only a notice from the Immigration Department pointing to the new domains, so go straight to evisa.gov.vn. On the site, the tab you want is Search, labeled "Check application status and download e-Visa." Status and download share one page: where you check is where you collect the visa.
What You Need: Three Details and a Security Code
The Search tab on Vietnam Immigration's portal asks for three things: your e-Visa app no., the email address on the application and your date of birth, plus a security code. You won't find a field for a passport number.
The app no. is the detail people lose. Right after you submit the form, Vietnam Immigration's portal shows it with a notice that you "have to note e-Visa app no. for check status of this file," and it means it: no number, no search. The same notice also calls it the electronic document code, and the support form calls it the registration code. Screenshot it the moment it appears.
Status Labels: What the Portal Is Telling You
Vietnam's English-language portal never says approved or rejected. It uses six labels: Unpaid, Processing, Amendment required, Acceptance, Denial and Document canceled. Acceptance is the approval. Far from a halfway stage, it's the issued visa.
| Status | What It Means | What to Do |
|---|---|---|
| Unpaid | Immigration hasn't received a paid application | Use the status page link to edit and pay |
| Processing | Immigration has it and hasn't decided yet | Check again once a working day |
| Amendment required | Immigration wants something corrected | Read the Reason line, fix only that, send it back |
| Acceptance | Approved and issued | Click "Get e-Visa" and check the PDF |
| Denial | Refused | Check every field against your passport before reapplying |
| Document canceled | The file has been canceled | Ask through the support form if you didn't expect it |
Unpaid is the label to rule out first when an application seems stuck. By law, Vietnam Immigration has 3 working days to decide an eVisa once it has the complete application and the fee, so an application sitting on Unpaid hasn't started that clock. Next to an Unpaid file, the status page offers a link "to edit and submit the fee to the reviewing agency."
Processing means Immigration has the file and hasn't decided. Those 3 working days run on Vietnam time, UTC+7, as the portal's instructions point out, so an application paid on a Friday evening in New York lands on a Saturday in Hanoi, when the civil service has its weekly days off.
Amendment required isn't a refusal. On that status alone, the page prints a Reason line with what Immigration wants, plus a link "to edit and return to the reviewing agency." Read the Reason line, change only what it asks for and send it back. Nothing moves until Vietnam Immigration has the corrected application.
Denial is the refusal, and Vietnam Immigration doesn't refund its eVisa fee when that happens (that's $25 for single entry or $50 for multiple entry). The form warns that an application will be denied if Immigration finds dishonest information, so before you apply again, check every field against your passport, letter for letter.
Acceptance: The Screen You've Been Waiting For
When Search returns Acceptance, the status page shows the Visa number, the dates under "Allowed to enter Viet Nam from" and two buttons, "Get e-Visa" and "Download Receipt." Your visa number isn't your app no. You searched with the app no.; Immigration issued the visa number, and that's the one that belongs to the eVisa itself.
Acceptance is also how you confirm an eVisa is genuine. If Search returns Acceptance and the visa number and dates match the PDF in your hand, the document is the real thing, whoever filed it.
Then check the dates against your flights. The Embassy of Vietnam in the United States puts the rule plainly: you can only enter from the date printed on the visa and must leave by its expiry date. An eVisa that starts the day after you land doesn't cover your arrival, and an airline or a border officer can refuse you on that basis.
⚠️ Check the passport details, not just the dates. Your eVisa carries the name, passport number and passport expiry that Vietnam Immigration issued it against. British government travel advice says to enter and leave Vietnam on the same passport, and if you renew your passport mid-trip, the visa has to be transferred to the new one. If anything on the PDF doesn't match the passport you'll travel on, you want to find out at home, not at check-in.
Getting the PDF: Download, Re-Download and Print
Your eVisa is a PDF file downloaded from Vietnam Immigration's portal, and the "Get e-Visa" button on the Acceptance screen is where it comes from. The portal promises "the result of application" by email, not the PDF itself, so don't wait on your inbox: if Search shows Acceptance, the PDF is ready to download.
Re-downloading works the same way. Run Search again and an accepted application still shows the "Get e-Visa" button, along with "Download Receipt," so a new phone or a deleted file doesn't mean a new application. You'll still need the app no., the email and your date of birth.
Printing is your job. The Immigration Department has described the process as electronic from start to finish, with the foreigner printing the eVisa themselves and no collection step at an embassy or a border gate. Print it at home and keep it with your passport.
⚠️ Carry it on paper and on your phone. Article 16a of Vietnam's immigration law describes printing the eVisa from the portal, so carry a printed copy and keep one on your phone. Save the phone copy as a PDF file, not as a link in your inbox, because you may not have a signal or Wi-Fi when you land.
A Lost App Number: The Support Form's Ready-Made Route
No app no., no search. Start with your own records: the screenshot from the day you applied, and every inbox you might have used, spam folder included. If that turns up nothing, Vietnam Immigration's support form has an issue type for exactly this, "Don't remember registration code." You'll see it among four, alongside "Wrong application information," "Pay failed" and "Others." Pick it, and in the description box ("Please write your problem") give your full name as it appears on your passport, your date of birth, the email you applied with and the day you paid.
Use the same form for a failed payment ("Pay failed") or a mistake you spotted after submitting ("Wrong application information"). Don't expect your own country's embassy to step in. The U.S. Embassy in Vietnam, for one, points people to the portal's form and says Vietnamese visa questions are at the sole discretion of the Vietnamese government, so it can't assist.
Look-Alike Status Checkers: The Passport-Number Trap
Sites offering a status check by passport number aren't Vietnam Immigration. The portal's public Search tab takes the app no., the email and your date of birth, and nothing else, so a page that wants your passport number for a status check is collecting your passport number.
VietnamPlus reported in July 2026 that before the Ministry of Public Security launched the current portal, the Immigration Department had recorded many fake websites ranking prominently in search engines. Authorities now advise using only websites on the .gov.vn domain and taking care with personal information and online payments. Vietnam's domain registry, VNNIC, reserves gov.vn for state agencies.
⚠️ A status checker that asks for your passport number isn't Vietnam Immigration. The real search never asks for it. If you've already typed it into one of these sites, don't pay anything there, and run the real search on evisa.gov.vn instead.
Our own address ends in .govt.vn, which isn't .gov.vn, and we'd rather you notice than not. Vietnam Visa by BDA is a private company. We're not affiliated with the Vietnamese government, and an application you filed yourself can only be checked on Vietnam Immigration's portal.
Applying Through Us: How Status Works With Vietnam Visa by BDA
If you applied through Vietnam Visa by BDA, your status questions come to us. We prepare, check and file the application with Vietnam Immigration, and we forward the eVisa PDF to your email by the deadline of the processing tier you chose: Normal is 5 to 10 business days, Urgent is 2 business days and Super Urgent is 1 business day, as set out on our pricing page. The clock starts when your application reaches Vietnam Immigration, normally within 2 business hours of payment, not at checkout.
Processing times are set by Vietnam Immigration. We can file, chase and correct; we can't move an approval up the line. If your tier's deadline has passed and nothing has arrived, check your spam or junk folder first, then reply to your order confirmation email or call our hotline on +84 832 320 320, 8 a.m. to 9 p.m. Vietnam time, seven days a week. Those are our support hours, not Immigration's. Our FAQ covers what to do if your eVisa hasn't arrived in more detail, and you can contact our team in writing.
A Few Parting Notes
Keep the three details together from the day you apply: app no., application email and date of birth. Together they check the status, download the PDF and replace it if your phone dies in Hoi An. Check Search once a working day rather than once an hour; refreshing won't move Vietnam Immigration.
Visa on arrival isn't a backup for a late eVisa. Under Article 18 of Vietnam's immigration law it still exists, but only in specific cases and only with a pre-approval letter from Vietnam Immigration, which a sponsor in Vietnam has to obtain before you travel. For most travelers the eVisa is simpler, and we don't process visa-on-arrival letters.
If the portal won't load or your card payment fails before you ever get a status to check, our guide to the e-visa website not working walks through the usual fixes.